What's your return policy?
If you're not happy with your purchase, we'll take it back. Email us within 30 days, let us
know what the problem is, and we'll give you instructions for returning the item(s). This
applies to gifts, too.
How long does it take to receive my order?
Delivery depends on what shipping method you choose. Officially we ship within 3-5 days
after you place your order. Unofficially, we try to ship within a day. You'll receive a
confirmation email.
Do you do gift-wrapping?
Each of products is packaged to make gift-giving easy, and reduce the need for "wrapping" to
make things seem special. We'll enclose a handwritten note card with your order. If you
want to send a gift basket that includes several items, email us and we'll put something
together for you (and send you photos for approval). We're working on a "gift box" page, but
until it's finalized, we'll work with you via email until you're satisfied your gift recipient will
whoop with joy and think you're really thoughtful.
Please email us at info@mysoultokeep.net with any other questions. We're
still working on this page, but knowing what your concerns are will really help
us to help you.
If you're not happy with your purchase, we'll take it back. Email us within 30 days, let us
know what the problem is, and we'll give you instructions for returning the item(s). This
applies to gifts, too.
How long does it take to receive my order?
Delivery depends on what shipping method you choose. Officially we ship within 3-5 days
after you place your order. Unofficially, we try to ship within a day. You'll receive a
confirmation email.
Do you do gift-wrapping?
Each of products is packaged to make gift-giving easy, and reduce the need for "wrapping" to
make things seem special. We'll enclose a handwritten note card with your order. If you
want to send a gift basket that includes several items, email us and we'll put something
together for you (and send you photos for approval). We're working on a "gift box" page, but
until it's finalized, we'll work with you via email until you're satisfied your gift recipient will
whoop with joy and think you're really thoughtful.
Please email us at info@mysoultokeep.net with any other questions. We're
still working on this page, but knowing what your concerns are will really help
us to help you.
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